Return Policy
WHAT DO I DO IF I WANT TO CHANGE OR CANCEL MY ORDER AFTER I HAVE PLACED IT?
Please email Customer Care at office@oluxbrand.com.
WHAT SHIPPING METHODS ARE AVAILABLE?
Our current shipping methods are:
- UPS Ground
WHAT IS YOUR RETURN POLICY?
If you purchased directly from OLUX please contact OLUX at office@oluxbrand.com to process your refund and/or exchange. All exchanges/refunds must occur within 60 days of your original purchase date.
IS THERE A RESTOCKING FEE OR FREIGHT CHARGE WHEN RETURNING PRODUCTS?
We do not charge a restocking fee. You will be responsible for the cost of mailing the brace back to OLUX if it is required.